Warning to all X5 owners

DelmarvaDrone · Jun 3, 2017

Dronehi.re said:
HI,

Did you manage to get these made?

Thanks

I have messaged him as well and he said no. If I can get a hold a good one or even a broken one I would like to scan it and maybe make some. Buy alot is involved so I'm not sure if it will ever happen. Unfortunately the general public can't get this $25 part.

Dronehi.re · Jun 4, 2017

DelmarvaDrone said:
I have messaged him as well and he said no. If I can get a hold a good one or even a broken one I would like to scan it and maybe make some. Buy alot is involved so I'm not sure if it will ever happen. Unfortunately the general public can't get this $25 part.

i think this would be to small for a cnc or it will be mega bucks if you can get a high precision one.

Anyway i would make it out of Stainless Steel or Titanium as this supports the whole camera.

I do think this was built weak so it would give away easier so nothing else get damaged, this is a strategy in product design but then the part should be made available to public.

V8Max · Dec 22, 2017

Hey. I managed to restore my X5. I disassembled, soldered spicial composition, and collected it back. It works!

sturmy · Feb 16, 2018

i just broke my x5...and thankfully only only the yaw motor frame is broke..cables are ok and working condition

just found this guy in russia who makes an improved part replacement for the yaw motor. thought i might share....i ordered it and it should be here soon

DelmarvaDrone · Feb 16, 2018

sturmy said:
i just broke my x5...and thankfully only only the yaw motor frame is broke..cables are ok and working condition

just found this guy in russia who makes an improved part replacement for the yaw motor. thought i might share....i ordered it and it should be here soon

Look good let us know how it works.

sturmy · Mar 11, 2018

Do you mind sharing how to remove the motor from the hanger ? My improved replacement part just arrived from russia. so i need to take it out and refit into the new improved part

Loay · Sep 19, 2018

sturmy said:
Do you mind sharing how to remove the motor from the hanger ? My improved replacement part just arrived from russia. so i need to take it out and refit into the new improved part

Perfect work.... But do you change the dimension of the cylinder to make it some thickness more??

NnewToInspire · Nov 5, 2018

Does anybody have any information on who to contact for one of these replacement parts?

NnewToInspire · Nov 5, 2018

sturmy said:
Do you mind sharing how to remove the motor from the hanger ? My improved replacement part just arrived from russia. so i need to take it out and refit into the new improved part

Where did you get the part?

The Editor · Dec 5, 2018

NnewToInspire said:
Does anybody have any information on who to contact for one of these replacement parts?

30 seconds on Google yields....

DJI 1 Pro Zenmuse X5 Flexible Gimbal Camera Flex Ribbon Flat Cable Replacement | eBay
Flexible Gimbal Camera Ribbon Flat Cable For DJI Inspire Pro Zenmuse X5 WT | eBay
Gimbal Ribbon Repairing flat Cable for DJI Inspire PRO Zenmuse X5 Gimbal-in Drone Cables from Consumer Electronics on Aliexpress.com | Alibaba Group
️ DJI Inspire 1 Pro Zenmuse X5 Flexible Gimbal Flat Ribbon Flex Cable ️ | eBay
DJI Zenmuse X5 Gimbal Ribbon Cable
DJI X5 Zenmuse Flat cable

NnewToInspire · Dec 6, 2018

The Editor said:
30 seconds on Google yields....

DJI 1 Pro Zenmuse X5 Flexible Gimbal Camera Flex Ribbon Flat Cable Replacement | eBay
Flexible Gimbal Camera Ribbon Flat Cable For DJI Inspire Pro Zenmuse X5 WT | eBay
Gimbal Ribbon Repairing flat Cable for DJI Inspire PRO Zenmuse X5 Gimbal-in Drone Cables from Consumer Electronics on Aliexpress.com | Alibaba Group
️ DJI Inspire 1 Pro Zenmuse X5 Flexible Gimbal Flat Ribbon Flex Cable ️ | eBay
DJI Zenmuse X5 Gimbal Ribbon Cable
DJI X5 Zenmuse Flat cable

The only part I need now is the Yaw motor. Any ideas where to purchase this?

Greghill · Dec 24, 2018

hey you should try this website www.helipal.com they carry a lot of dji parts. they are pretty good. Might have what u need

DSC1981 · Jan 12, 2019

Did any of you guys find this Russian man who makes these parts? Enough fishing around led me to find him on Facebook and he sent me a link to his store. He says he is two weeks out from them being made right now. He gave me a price of $139, but I’m not sure in what exchange.

Моторная часть оси YAW (wm 610) DJI zenmuse X5 - Бытовая электроника, Аудио и видео - Новосибирская область, Новосибирск - Объявления на сайте Авито

DSC1981 · Jan 12, 2019

NnewToInspire said:
The only part I need now is the Yaw motor. Any ideas where to purchase this?

Aliexpress ive found them on there.

Dobe · Jan 2, 2020

Ruckusman said:
Hi All,

We've just had a customer bring back an X5 for inspection after an emergency landing from approximately 70 centimetres up.
He had to throttle down quickly as nesting birds were about to attack the drone.

Anyway as result of the landing he inspected the gimbal and noticed the components on the yaw axis motor weren't parallel.

Now keep in mind that this wasn't a crash, it was an emergency landing, still operating under power.

I disassembled the yaw axis motor assembly to determine the cause of the misalignment - suspected bent motor shaft initially...

I was astonished to discover the ridiculously small amount of material used to support the entire assembly below the yaw axis motor attachment point to the bayonet assembly plate.

The pictures tell the whole story, but here's the measured numbers for reference.

The weight of the X3 camera is 215 Grams
The weight of the X5 camera is 532 Grams
The weight increase from the X3 to the X5 is 317 Grams or 247% heavier.

The plate which forms the upper part of the motor shaft assembly on the X3 camera is 1.4mm thick - this is cast magnesium, not renowned for it's strength, but used appropriately it should be fit for purpose.

Astonishingly the thickness of the material on the X5 camera gimbal yaw axis motor is 1.1mm

That's a reduction of 30% in actual material thickness - that is supposed to carry an increased load of 247%.
You don't need to be an engineer or qualified in material science to know that the arithmetic just doesn't compute.

Now if the owner hadn't noticed the misalignment, which was very slight indeed, and kept flying this unit, there's every chance that the entire gimbal below the yaw axis plate could have detached in flight.

That's a 500 Gram rock coming down from altitude.

My take on the design of this component of the gimbal makes this unit completely unfit for purpose.

Such a serious design flaw should never have been put into production, in fact it should not have made it past the first prototype.

From DJI's own site: Zenmuse X5 | DJI

BUILT TO LAST

The Zenmuse X5 is precisely manufactured with high-grade magnesium alloys and aluminium alloys, enabling it to withstand heavy field use.
Compact and lightweight to allow easy transportation and long flight times, the Zenmuse X5 is built to last.

Nothing could be further from the truth, and the above is tantamount to false and misleading advertising.

I'm also sending this to [email protected], however I have received no responses to any support requests for customer units for several weeks.

I don't anticipate a response from them on this matter.

DJI can ignore this at their peril, because if one of these units falls from the sky as a result of this design flaw and goes through a vehicle windscreen or strikes a person, there will be casualties or even fatalities.

I'd recommend all owners inspect their gimbals as a matter of urgency and contact DJI to demand a strengthened assembly be supplied as soon as humanly possible.

Please feel free to copy and paste this message anywhere that you feel is appropriate

peace out

GlennView attachment 4946 View attachment 4947 View attachment 4948 View attachment 4949 View attachment 4950

Hi.
I found this information regarding gimbal problem during hard landing. I have the same issue abd was wondering if you found sowm place to get spare part for this? Both plate and flatcable from the motor is broken. According to manual, this is part of the Zenmuse X5 pan motor.
Regards, Dobe

NnewToInspire · Jan 2, 2020

Dobe said:
Hi.
I found this information regarding gimbal problem during hard landing. I have the same issue abd was wondering if you found sowm place to get spare part for this? Both plate and flatcable from the motor is broken. According to manual, this is part of the Zenmuse X5 pan motor.
Regards, Dobe

I was able to get the part from Russia at a reasonable price, about $50 US. The problem was finding the motor. it is just not available! I was able to solder wire onto the cable to do a splice. I had to use a microscope and not drink coffee for two days prior.

Dobe · Jan 2, 2020

NnewToInspire said:
I was able to get the part from Russia at a reasonable price, about $50 US. The problem was finding the motor. it is just not available! I was able to solder wire onto the cable to do a splice. I had to use a microscope and not drink coffee for two days prior.

Hehe. I thought coffe was calming

I do have the motor, but the problem is housing and the small flat cabel (torn). It is strange that the manufactorer doesn't have spareparts, but with the price for the camera it might be no wonder. As mentined in this thread, the design looks to be poor thinking of that the total wieight of the camear is over 350 gram hold on a 1,1 mm casing. I got hold of a referbish gimbal and camera without lens for a price of 740USD, but it would be nice if the broken pan motor could be repaired.
Thanks for the information anyway