Let me preface by saying I’ve been reading some of the previous posts concerning this problem with the X5. My X5 has worked fine since I bought it brand new in 2016. I shot with it 4 days ago and it worked but now when I power up the Inspire, the gimbal just sits there lifeless and doesn’t do its normal initialization. The Go app says the gimbal is disconnected.
All firmware is up to date and has been since DJI hasn’t had any updates for some time. Again, it worked fine 4 days ago.
I checked and cleaned both sets of contacts where the gimbal attaches to the aircraft. I still have my X3 gimbal so I attached it and it works fine. I even swapped the PCB from the X3 to the X5 and it didn’t make a difference in either gimbal. This leads me to believe there’s something wrong in the X5. My questions are, given what I’ve explained so far, does anyone have any suggestions as to what may be causing this? I’ve read about replacing the flat ribbon cable but that seems a little daunting and no guarantee it will fix the problem. Are there any sure-fire methods of testing the X5 to narrow down the cause?
BTW, I can’t try to reinstall the FW to read a LOG file since the SD card isn’t recognized in the camera. I tried to connect the camera using USB but the computer didn’t recognize it. The fan runs on the camera but other than that it just seems dead. Any help is greatly appreciated! Thank you.
All firmware is up to date and has been since DJI hasn’t had any updates for some time. Again, it worked fine 4 days ago.
I checked and cleaned both sets of contacts where the gimbal attaches to the aircraft. I still have my X3 gimbal so I attached it and it works fine. I even swapped the PCB from the X3 to the X5 and it didn’t make a difference in either gimbal. This leads me to believe there’s something wrong in the X5. My questions are, given what I’ve explained so far, does anyone have any suggestions as to what may be causing this? I’ve read about replacing the flat ribbon cable but that seems a little daunting and no guarantee it will fix the problem. Are there any sure-fire methods of testing the X5 to narrow down the cause?
BTW, I can’t try to reinstall the FW to read a LOG file since the SD card isn’t recognized in the camera. I tried to connect the camera using USB but the computer didn’t recognize it. The fan runs on the camera but other than that it just seems dead. Any help is greatly appreciated! Thank you.