- Joined
- Aug 16, 2021
- Messages
- 13
- Reaction score
- 1
- Age
- 65
What did they do to fix that error if they noted it? We have had our over 2 years now so the warranty is out. We just started to have the error. I am attempting to figure out this issue with faster fix because this is for a fire department drone and it happen to me today while searching for a missing drowning subject.Yes. We had that error from day one on an M30T.
We used the free, complimentary Standard Maintenance that came with the drone.
I noted in the comments of the maintenance application about this error and another problem we had with the drone.
It was fixed under warranty since the drone was still under warranty and was still under DJI Enterprise Care.
I highly recommend sending the drone in for maintenance, especially because in the US, the RPIC must follow the manufacturer's guidleines for maintenance or develop thier own program if the manufacturer does not provide one.
DJI fixed all issues, deep cleaned the drone, replaced several other components to include the propellers and provided shipping to and from for free.
They sent a maintenance report that was added to our Record Management System.
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