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First problem with the Matrice 4 E

Jaja,
I received this email this morning, so they admit it IS a problem. I also highlighted a dewarping issue with them that they are working on…

“Our senior engineer has analyzed this issue:

1. According to the analysis with R&D department, the RTK issue is caused by RTK algorithm, due to the limitation of technical solutions, it might not be possible to be solved effectively at present, and it needs to be updated and optimised in the future.

2. The dewarping issue is indeed exist, thanks for your feedback and our R&D department will solve it in the future fimware update.

3. The current menu for pre-flight checks indeed does not have an option for dewarping. This is because the pre-flight checklist is mainly for the testing of flight systems and sensory systems to ensure flight safety. I will also let R&D department know this request.”
I’m hoping they get a firmware update out soon…🤞🏼
 
Jaja,
I received this email this morning, so they admit it IS a problem. I also highlighted a dewarping issue with them that they are working on…

“Our senior engineer has analyzed this issue:

1. According to the analysis with R&D department, the RTK issue is caused by RTK algorithm, due to the limitation of technical solutions, it might not be possible to be solved effectively at present, and it needs to be updated and optimised in the future.

2. The dewarping issue is indeed exist, thanks for your feedback and our R&D department will solve it in the future fimware update.

3. The current menu for pre-flight checks indeed does not have an option for dewarping. This is because the pre-flight checklist is mainly for the testing of flight systems and sensory systems to ensure flight safety. I will also let R&D department know this request.”
I’m hoping they get a firmware update out soon…🤞🏼

Thank you for sharing this update, @Jaybro130 — much appreciated.

Just to clarify, regarding the dewarping issue mentioned in point #2: is this the same issue referenced in point #3 about the absence of a dewarping option in the pre-flight checklist? Or are they referring to two separate aspects of the same broader problem?

Before switching to the Matrice 4E, I was using the Mavic 3 Classic for mapping missions, paired with an in-house route creation tool. The RAW images from the Mavic 3 Classic also exhibited a noticeable black vignette in the corners, which is typical of uncorrected (undistorted) images straight from the sensor.

However, after applying a lens calibration profile to dewarp the images, the vignette disappeared completely — suggesting that the vignetting is intrinsic to the optical geometry and can be addressed effectively during post-processing.
 

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