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x5s no video feed

Joined
Sep 25, 2019
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Hello,
We have a new Inspire 2 in my office with and x5s. When initially setting up the drone the the feed on the x5 never wanted to focus. As far as i could tell everything is on Auto focus. Then today when I hooked everything up i was getting no video feed at all from the x5. We had FPV feed but the x5 just showed up as a black screen. The gimbals seem to be working and you can hear the shutter in the camera at start up but no video feed. Does anyone have any idea what the issue may be?
 
Check the pins on the camera - I had this issue out in the field after a 2-mile hike! Turns out one of the pins on the camera didn't spring all the way up and wasn't making a good connection with the lens.
 

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